Moon Shadow Healing Arts
Take Care of Your Body and Your Body Will Take Care of You!
Policies and Good Things to Know

 

Cancellations, Late Arrivals and Missed Appointments  

I respect your time. Please respect mine as well. If you must cancel, I need at least 24-hours notice so I can fill your spot.

As a courtesy to other clients, if you are late, session time may need to end at the appointed time. Payment in full is still expected for the time you scheduled with me.

Missed appointments and last minute cancellations will be charged in full payable before your next scheduled session. If you are a new client and you miss your appointment or cancel last minute I will not reschedule you until you pay for your session in full.  

I do my best to confirm appointments but don't always have time. It is your responsibility to keep your appointment time. I also welcome and greatly appreciate when you initiate confirmation of your appointment.

 

Cancellation List 

I do keep a cancellation list. If you can not get in as soon as you would like to or on a day that works well for you, please request to be on the cancellation list and I will do my best to get you in as quickly as possible. It is best to schedule ahead as much as you can.

 

Appointments 

If you request extra time, before or during your session, I will be happy to accommodate if time allows. An additional charge will apply for the time requested.
 
 

Respect of Client and Therapist Boundaries 

Great concern has been given to the relationship between the client and therapist due to the sensitive nature of the partnership. In order to eliminate any inappropriate interaction, mutual boundaries must be observed. I will at all times honor your privacy and modesty. At any time during the appointment the client or therapist may feel free to stop the session. It is essential that the touching and draping be maintained within the highest ethical boundaries.  

 

Feedback

I welcome any feedback my clients have to offer and ask that if you are unhappy with your service for any reason, you let me know right away. This is your time and it is very important to me that you receive the full benefits from your session.  

 

Conversation  

Some people prefer silence during a session, others prefer to engage in conversation; you are free to do either or both. 
 


 

 

 

 

 

Associated Bodywork & Massage Professionals
Member, Associated Bodywork & Massage Professionals 952-240-0132
11000 W 78th Street, Suite 25, Eden Prairie, MN 55344
© Copyright 2020 Moon Shadow Healing Arts. All rights reserved.